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Legal

Return Policy

Last updated: June 2026
Nagarva is a digital software product, not a physical product. This page explains what "returns" mean in that context. Refunds and cancellations are covered separately in our Payment & Refund Policy.

1Nature of the product

Nagarva provides a software product delivered electronically — a branded web and Android application supplied as a one-time purchase, not a subscription. Because nothing physical is shipped to you, there is no physical product to return or exchange.

2No physical shipments

We do not ship goods. Your application is delivered as a website link and an app file (APK) or install link. As such, conventional return or replacement of goods does not apply to the Service.

3If something isn't working

If your application is not working as described, you do not need to "return" anything — please contact us and we will investigate and fix the issue. Most problems are resolved by support without any charge.

4Cancellations & refunds

Nagarva is a one-time purchase, so there is no subscription to cancel and no recurring billing. If you wish to request a refund, this is handled under our Payment & Refund Policy, which sets out eligibility, timelines, and how to request one.

5Duplicate or wrong payments

If you were charged twice or charged in error, contact us within 7 days of the transaction and we will verify and process an appropriate refund as per the Payment & Refund Policy.

6Contact us

For any questions about this Return Policy, contact hello@nagarva.in or on the WhatsApp number listed on our website.